Since 2008, Quids in! Money Guidance has been creating accessible information, training, and support to help social tenants, benefit claimants, and low-income households make the most of their money and build financial stability.
Quids in! now offers specialist training for non-financial advisors—including frontline staff and volunteers working in health, housing, employment, and other support services. Led by experienced tutors, these sessions help participants develop their understanding of issues around financial inclusion, capability and resilience.
Participants learn strategies to help individuals ‘future-proof’ their finances—particularly those who are vulnerable or transitioning to Universal Credit. They also explore how these affect outcomes within their own service. Outcomes include:
- Understanding the principles of promoting financial resilience
- Improving confidence to talk money with clients within professional boundaries
- Ability to offer guidance (promoting self-help) and share information, but knowing when to signpost financial advice, if required (a regulated activity)
- Establishing goals and increased motivation
- An understanding of further support on offer from Quids in!, (including its financial resilience toolkit and impact measurement methodology)
The following advisor training programmes are now available, specifically designed for support workers with little or no background in financial guidance. *Customised Programmes are also available to organisations. For more information, email lisa.woodman@cleanslateltd.co.uk)
Universal Credit: Mastering the Mechanics/ Practical Support for Claimants
This two-part introductory workshop helps non-welfare and non-finance specialists understand Universal Credit (UC), equipping them to better support claimants—especially vulnerable individuals—through the transition. It covers the mechanics of the UC system, common challenges, and practical strategies to help prevent failed claims, reduce anxiety, and make the most of the opportunities UC can offer.
For more information and forthcoming sessions, click here.
Developing the Confidence to Talk Money
This workshop equips frontline staff and volunteers with the confidence, skills, and practical tools to support people experiencing financial hardship, helping them alleviate money worries and make more positive, long-term decisions. It explores effective engagement strategies, theories of change, and accessible resources to empower non-financial advisors to confidently ‘talk money’ with those they support.
For more information and forthcoming sessions, click here.
Supporting Clients with Budgeting
This workshop demystifies budgeting as one of a range of practical financial skills that all of us should feel confident with. Participants learn how to: Conduct an income and expenditure review; Understand what it tells us; Guide clients towards improving their bottom line. Sessions cover ethical issues, managing difficult conversations and signposting specialist advice.
For more information and forthcoming sessions, click here.
Information across all trainings
Programme Design
Trainings are delivered by an experienced tutor from the Quids in! Money Guidance team, as part of the Quids in! Professional Network. Designed with the needs of frontline workers in advice, community, and housing support roles in mind, they are delivered online to reduce travel time and costs, with regular screen breaks to maintain focus. Participants can attend one or both training sessions—though attending both offers the greatest benefit—and future sessions will be available for those who wish to complete the full training at a later date.
Testimonials
“Your expertise and ability to break down complex topics made the learning process much easier and enjoyable. It was evident that both of you are deeply passionate about the subject, and that enthusiasm was contagious.
You have equipped our team with the knowledge and confidence to help others with any challenges they may face. We now feel much more prepared to support others in navigating the Universal Credit system, and we know the skills and insights we’ve gained will be incredibly beneficial in our work moving forward.”
“This is the best training I have been on in a long time. The material was focused, clear and presented in a systematic and methodical way. Incredibly useful, thank you!“
Booking & Pricing
| Organisation | Per Course – two half day sessions Non-subscribers | Per Course – two half day sessions Subscribers* |
| Not-for-profit organisations (turnover up to £1 million per annum) | £160 | £140 |
| Not-for-profit organisations (turnover above £1 million per annum) | £210 | £180 |
| Corporate rate | £230 | £200 |
* QIPRO network subscribers
Click here for a free subscription to the Quids in! Professional Network.
About the Provider
Quids in! Money Guidance is a programme delivered by Clean Slate Training & Employment CIC, helping people on low incomes across the UK to escape hardship and the risk of homelessness.
Quids in! publishes accessible information and materials designed for social tenants, benefit claimants and long-term unemployed people. Our money guidance support is delivered by money coaches remotely, working with people in hardship referred by landlords, health services and Jobcentre Plus.
Quids in! Centres offer drop-ins for face-to-face support in the West of England, Gloucestershire and East London. Over 2,000 members of the Quids in! Professional Network receive monthly briefings on the issues facing people in poverty, and access to discounted professional training and events.